Accessibility at UCSF

Accessibility Statement

UCSF is committed to providing an online environment that is accessible to everyone, including individuals with visual, auditory, motor or cognitive disabilities. 

Report an Accessibility Issue

If due to a disability you encounter difficulties accessing information on our website, please complete this form.

If you are experiencing a technical issue, please submit an IT ticket. Technical issues include page errors, broken links, a message that the page is temporarily unavailable, or issues with permissions, passwords or the network.

If you require assistance with BrassRing job postings or job applications, please email [email protected].

For inquiries for other campus-related information or content, please use the search function from the UCSF home page.

Please describe the web accessibility issue you are having. Provide as much detail as you can so that we can try to replicate your experience. If you have this information, include your operating system, browser, assistive technology and versions.

If you encounter issues submitting this form, please send an email to [email protected] and your accessibility issue will be directed to the Web Standards Program Manager.

Accessibility Governing Policies and UCSF Standards

UCSF seeks to develop accessible websites and web applications to be in compliance with the following state, federal and University of California policies:


UC policy from the Office of the President

The following is from the University of California – Policy IMT-1300 Information Technology Accessibility Policy Document (PDF):

“The University of California is committed to supporting an information technology (IT) environment that is accessible to all, and in particular to individuals with disabilities. To this end, the University seeks to deploy information technology that has been designed, developed, or procured to be accessible to people with disabilities, including those who use assistive technologies. An accessible IT environment generally enhances usability for everyone. By supporting IT accessibility, the University helps ensure that as broad a population as possible is able to access, benefit from, and contribute to its electronic programs and services.”

The policy also references the Web Content Accessibility Guidelines (WCAG) in Section B.1:

"Web Standard Electronic information must meet the Web Content Accessibility Guidelines (WCAG) 2.0 at level AA Success Criteria. More information about the World Wide Web Consortium’s (W3C) standards for accessibility can be found at the W3C website."

Web Content Accessibility Guidelines (WCAG)

WCAG is a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C). The W3C is the main international standards organization for the Internet. WCAG 2.0 is a stable technical standard. It has 12 guidelines organized under 4 principles: (POUR):

  • perceivable
  • operable
  • understandable
  • robust.

For each guideline, there are testable success criteria, which are at three levels: A, AA, and AAA. The current UC policy references conformance at level A and AA. The level AAA is the most stringent and most difficult level to achieve.

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