Digital Accessibility

Web Accessibility Statement

UCSF is committed to providing an online environment that is accessible to everyone, including individuals with visual, auditory, motor or cognitive disabilities.

Improving accessibility benefits all of us by helping to improve Search Engine Optimization (SEO), future-proof content and promote a model of inclusivity.

If you are experiencing a web accessibility issue with content on a website or posted PDF documents  on the UCSF website, please contact us to report an accessibility issue and include the URL. More information below.

How to Report an Accessibility Issue

IT Web Services strives to provide website administrators with accessible website templates, a compliance monitoring tool and training to ensure a positive user experience. If you cannot access website or web application content or use a feature with assistive technology, please report an accessibility issue. This is our accessibility complaint investigation and resolution process.

You may also directly contact the related services by phone, email, or mailing address from the following list:

Student Disability Services
Tim Montgomery, Co-Director or Clayton Littrell, Co-Director
500 Parnassus Ave, Milberry Union, MU100
San Francisco, CA 94143
Telephone: 415-502-3469
Email: [email protected]

Employee Disability
Disability Management Services, Campus HR
3333 California Street, Suite 330
San Francisco, CA 94143
Telephone: 415-476-2621

Patient Relations, UCSF Medical Center
Patient Relations is available by phone from 8:30 a.m. to 5 p.m. Monday to Friday at (415) 353-1936 or on weekends and holidays by calling the Nursing Supervisor at (415) 353-1797.

Information Technology Help Desk
Create a ticket or chat at
Telephone: (415) 514-4100


Go over the basics of accessibility principles and policies, and see all of the digital accessibility resources at UCSF.

Learn more about digital accessibility resources »

Request an Accessibility Review

We can review web sites, web applications and assist with reviews of the VPAT for vendor-based products.

Request an accessibility review »


Learn about ways to make your site accessible, from properly adding alt text to captioning videos.

Learn more about accessibility guidelines »


See how your website is doing with these free, easy-to-use tools that will help you stay on track.

Learn more about tools to test your site »