Jill Wolters 0:02 Okay, I'm gonna go ahead and get started, everyone. Welcome to our Siteimprove Accessibility Kick-off meeting. I'm Jill Wolters. I'm the Web Standards Program Manager and I'm also the lead of the admins for Siteimprove Jill Wolters 0:16 here at our campus. Jill Wolters 0:29 Looks like I'm not in slideshow view. One moment, please. Jill Wolters 0:31 All right. Can you guys see my screen okay? Can you see the captioning and subtitles? Great. I just wanted to share with you this little tip for if you are doing the same kind of thing that I'm doing. You can add captions to your PowerPoint presentation, it's just under the slideshow function. And then you'll get to subtitle settings. And I chose bottom overlaid for my session today. So just wanted to say that web standards is is a lot of my role and accessibility is the biggest piece are the biggest web standard that I spend the bulk of my time supporting. So, captioning for people that are hard of hearing is a good thing to do. And just wanted to share that tip. And I also wanted to do another plug for accessibility inside of Word, Excel and PowerPoint, there is a review menu item at the top and you can click on Check accessibility and it will help you make sure that your your materials are accessible. So today, I'm going to start with an agenda of giving you an introduction to what accessibility is a quick introduction or a high level view of what Site mprove as we'll talk about onboarding new users insights, I know some of you might already be a user. So welcome back. And welcome to the people that are new to this. We'll talk about user expectations, and our dedicated resources for accessibility tips for beginners and q&a. The way I like to structure things if you have a question and you want to unmute yourself and ask it, please feel free to do so. I'm not so good at double multitasking and checking the chat board and that kind of thing. So feel free to verbally ask me a question anytime. So a little accessibility introduction. This is a very text, Jill Wolters 2:43 heavy slide. Jill Wolters 2:45 And I'm not going to read it word for word, but I want you to know that we do have an accessibility statement here at UCSF that basically shows that we're committed to providing accessible websites and digital content and that we know We're not perfect, but that we are striving to, to, to do our best. And that have any barriers for people that have different kinds of abilities. So you probably normally think of disabilities like sight hearing, difficulties speaking or mobility issues of cognitive issues. That's what we typically think of when we have to make sure that we don't have barriers to content. But it goes a little bit beyond that. There's this whole idea of making sure that things are accessible for everybody. So an example of that could be a situation that you're in. So it might just be temporary. You might have, you know, broken your arm skateboarding or skiing, or maybe you're in a busy airport, and they turn on the captioning for the news. So you can, you can't hear over people talking, you can at least read the captions. And so, you know, it goes on and on like that. So situational, t hat one is probably more for the TV in the airport. But it could also be like for a new mom with the baby attached to her hip and she's only got one hand to multitask and do things with so or I think of myself when I was commuting on BART and I would have you know, like a water bottle in one hand and a phone and the other hand and all I really had was one thumb to move around. And so they keep things accessible for me in that kind of situation is helpful or if the sun was glaring on my screen, having a good high color contrast really helps. So we want to make sure things are accessible for everybody. And here's another slide, a lot of texts on that these are the governing policies in the UCSF standards. They reflect what is at the federal level, you've probably heard of the ADA, American Disabilities Act that is being lawsuits are being brought up to say that this should extend to websites if there is also a physical presence so we have to keep that one in mind. There's section 508 of the Rehabilitation Act, which ensures accessible content and there's 504. That makes sure if you're federally funded, which we do have that, that your programs are accessible if you're in higher education, there is a University of California policy. There's state laws. And they all pretty much boiled down to this one thing called the WCAG, which is the acronym for Web Content Accessibility Guidelines. And it is part of the UC policy. Let me Jill Wolters 5:39 take you to the site. Jill Wolters 5:44 And I'll need some thumbs up if you see this electronic accessibility page that showed up to that appear overlaid on top of my, perfect all right, so Office of the President UCOP for short. They have this site put together about the accessibility policy. Jill Wolters 6:03 I'm going to click on that. Jill Wolters 6:05 This opens up to the legalize version of that you've probably seen for a lot of policy documents. I'm going to do a quick Ctrl F to look for WCAG and there's one occurrence of it. Let me Jill Wolters 6:20 follow that whoops. Jill Wolters 6:25 This is the the standard of it's like an international standard. It's what a lot of lawsuits will refer to when somebody brings forth a lawsuit saying, we can't i can't get to your site. Usually, one of the options is make your site compliant per per the WCAG guidelines. Jill Wolters 6:45 And Jill Wolters 6:50 there is also a video that we have on our digital accessibility site. This is a Jill Wolters 6:59 this address is going to be in the Jill Wolters 7:03 in one of the slides towards the end of this presentation. And let me see if this Jill Wolters 7:12 page will show for me. Jill Wolters 7:18 It looks like it's trying to load here. Jill Wolters 7:23 Sometimes I have to add Jill Wolters 7:26 HTTPS to it. There we go. All right. This is what my predecessor designed as like a toolbox for accessibility. So it's very, I really like the layout of this and the information architecture. I'm always pointing people to this one particular menu item called Guide, and it's broken out into nice chunks of information. So like if you're wondering how to make your PDF documents accessible, there's a link for PDF documents down there. The very bottom People are saying how do I create alt text for images, we have a whole section on that. I'm just going to click on this just to give you a quick little tour. Usually the page is divided into some information, text-heavy on the left-hand side. And then usually in the right hand column, there's a link to different tools and resources. So when I work with people about how to apply images, I love to take them to the WebAim tools, WebAIM, the A I M stands for "accessibility in mind." And they have a great site and they're highly respected resource. They have an article about using alternative text using George Washington as an example. So what all text would you write for that? And, you know, it depends. Is it a portrait? Is it George crossing the Delaware? Is it you know, is that is that painting something for an art class or is it something about history. So you're alt text, going to depend on the context that the image is presented in. So this is a great resource to learn a little bit more about that. And also this alt decision tree as a nice quick and easy way to look through something, because there's your image could be considered all of these different types. It could be informative, decorative, functional, on and on. So there's a nice decision tree here that will kind of walk you through of some guidelines on what to use for your text. Jill Wolters 9:36 And Jill Wolters 9:42 back to this link Jill Wolters 9:46 on our digital access site, which requires HTTPS. I'll have to fix that in my presentation here. There is a video here of Marc Sutton. I usually bring him on campus every other month, didn't quite work out for March. But going forward, we hope to bring him back in May or at least do a virtual session in May. And he does screenreader demos for folks here on campus to make sure that their websites are accessible because Siteimprove is a great tool to to do a first pass over what might not be accessible or compliant in your website. But then doing some manual checks and then third, bringing in somebody from the disabled community to do some checks, is a is a good thing to have in your toolbox. multiple different ways to make sure that your site is accessible. I'm going to go to this Jill Wolters 10:40 YouTube video and Unknown Speaker 10:44 can you hear okay? Jill Wolters 10:47 No, stop. Jill Wolters 10:50 So the audio wasn't coming through for Marc. Jill Wolters 10:54 No. Okay. I might Jill Wolters 10:58 just show it and have you watch captions and you can put yourself in the foot of somebody Jill Wolters 11:02 in the shoes of somebody that can't hear. Jill Wolters 11:05 Yeah, let me just let me proceed without that, because I I'm not sure how to resolve that. So let me just keep going forward and we'll watch the captions. Jill Wolters 15:49 Okay, I hope you could see that I forgot to ask if you could see it but good I'm glad you could see it and you can always from this PowerPoint, go back and you know, share it with teammates, you know, people say why do I need captions on a video? Jill Wolters 16:07 Why do I need to Jill Wolters 16:10 think about, you know, other types of users. Jill Wolters 16:20 So who is responsible for accessibility? It's going to be anyone that creates the PDFs, the video, the webpages, if you buy software or electronical devices, digital email, email, newsletters, all those things that you create as a UCSF employee, you want to make sure that they're accessible for people with disabilities. So now here's, I can pause for a moment if you have any other accessibility questions that was kind of a high level overview of the different types of people in the audience that we might have and just a little bit about how we at least need to be aware of this. Jill Wolters 17:06 I'll pause for a second if there's questions. Jill Wolters 17:13 Okay, I'll move on to an introduction on Siteimprove. This is what the Siteimprove dashboard looks like. I have just a screenshot here. Siteimprove is a website management tool. And it has all these different tiles of the different areas that it will focus on this first title called Digital Certainty Index. This is like a trademark of Siteimprove, it's really just a calculation of the next three numbers that you see divided by three, just to give you an overall score, which they break down into quality assurance, accessibility and SEO. SEO stands for search engine optimization. I put a big highlight over the accessibility one, since that's the area that I focus on most. I've got another colleague who focuses on analytics, I can definitely help you with quality assurance. And we've got same person that does analytics, who's more marketing oriented can also help with SEO. Jill Wolters 18:15 So this tool is brought to us by University of California Office of the President. There are 10 campuses under one account. And they started out by funding this, they helped coordinate the RFP process. And one of the main factors besides what this tool can do with the dashboard is also it's vast training academy. So we're happy we're in our second or third year of using this tool. And if you're familiar with any other kind of IT tool rollouts, you know, how intensive a rollout can be and how intensive it can be to switch tools. So we're happy that we've been using this one for Jill Wolters 18:57 a little while here at UCSF. Jill Wolters 19:04 This link here more details from UCOP. That is, Jill Wolters 19:14 that is this page. Jill Wolters 19:16 And they've got a whole section about Jill Wolters 19:19 using Siteimprove, along with their list of resources in their list of tools as well. So I'll tell you about a success story. When we first pulled out this tool. We had 13 sites that were the top traffic sites. These were sites identified, identified by UCOP that pretty much every campus had like the library, the registrar's office, and the registrar for us was our success story. You know, websites sometimes have team of one to team of 10, anywhere in between or even more, they have some resources where the person's totally 100% dedicated to being working on the website. And the registrar's website at the time was handled by a team of one. It was the registrar himself and so he wasn't doing website as a full time thing. This chart here shows a timeline along the bottom of when we started analyzing the accessibility score for the site. And then along the the y axis along the left hand side, it goes from 60 at the bottom to 100 at the top. 100 is the highest possible score. We're not looking for perfection here but we do like to see numbers jump from from going low to going up higher in the 70s or 80s and maintaining that way. And don't be discouraged the first time you go into Siteimprove and your site's just been freshly scanned. A lot of our UCSF websites, even with our IT-supported Drupal template will show up with a score in the 60s. And that's because web or I'm sorry, Siteimprove is a web crawler tool and it goes out there and it scans all the sites and flags every darn thing that could possibly be an error. And hands it to us and us as the humans go in and make decisions on. Is this a valid issue? How do we fix it? Or is it something that flagged and we just need to review it and see if it really is an issue or if it's something we can disregard? So just remember, Siteimprove is like a robot tool. It's only gonna also catch only about 20 to 30% of accessibility issues. That's just kind of the way a lot of these tools like Siteimprove and other accessibility checkers are they Jill Wolters 21:52 you know, it's just just Jill Wolters 21:53 a robot. And another thing is, you could also game the system and you could push your score up to 100% Regarding everything that it flags, and say I have 100% compliance site in Siteimprove, but still put it in front of somebody like Marc and, and he might encounter barriers. So we don't want you to to game the system, but we want you to at least get an awareness and understanding. So anything that's really a blocker issue for him we can address and take care of. And so this success story, like I said, a team of one started out in what their score in the 60s, I did two hour zoom sessions with the registrar and we got the site up into the 90s. So it can be done. Like I said, this wasn't a person that does website work, hundred percent of their jobs. So I want you to have hope out there. If you see your score looks a little bit low. There's a lot of housekeeping things we can probably tackle first, bring your score up and then actual issues that need to be addressed that we can work on. So I already mentioned a little about the limitations of this tool, it's strictly automated. If you have alt text for an image, which is the alternative text that will be read to somebody like Marc. So if he encounters a picture of a dog, and you put in all text that says "cat", this compliance tool is going to say, if this passes, there is all text that exists, even though it's incorrectly labeling something. It's going to flag a lot of items for our humanity checks. So like I said, as humans have to go in there and and really take a look. So don't be discouraged when you see a whole lot of issues. A lot of them might be things that really are not even issues at all. And this came up quite a few months ago, somebody asked, you know, with these web accessibility lawsuits, what was the score of the site when it went to court, and it's a moot point because the courts don't care what a tool outcome is. They are caring about the person that brought that issue to their attention, and they just want you to make it right for them. So saying I have 100% score in Siteimprove is not going to fly with the courts. And like I said, it's only going to pick up about 20 to 30% of the things. So this is just one tool in your toolbox. Another thing that it's not smart enough to do is that if you have videos on your site, it can't detect if you have transcripts or captions or subtitles. But it can at least create an inventory list that you could export, like to Excel and use that as a checklist, say like, oh, I've got 20 videos, when we start looking at them and see if they have captions. Let me add another column about caption accuracy. You know, like this, this is all pretty accurate or there's a lot of mistakes in here that needs to be corrected because you want the content to be accurate for someone that Jill Wolters 24:50 that doesn't have access to it. Jill Wolters 24:53 Also, along that same line, I don't have it on this slide, but it can also generate a list of all the PDFs on your site. So if you want to take a look at those, and it will mark if there are readable by a screen reader user, you could also start doing that kind of check. So video issues and PDF issues don't get figured into your score. So we try not to try to tell people don't put a whole lot of emphasis emphasis on the score. Don't worry about trying to get to 100 try to increase it try to start paying attention. Trying to be aware, good faith efforts will go a long way in court. Also Siteimprove will only monitor for public sites. It will not scan behind a password. That's a UC policy that we have right now in effect. We've got a couple people that are pushing the boundaries of that. So there might be come a day when when we could scan behind passwords, but for now because we're a health institution and we have a lot of privacy data. We started out with that policy of will only scan public sites. There is a way to get around that if you're you just won't have the whole robustness of getting a score for a site. But you could do a single page scan, there is a Siteimprove browser extension tool that you can install in Chrome. And that will let you scan one site at a time or cite one page at Jill Wolters 26:19 a time. Jill Wolters 26:21 Let me let me just follow this link for you real quick. Jill Wolters 26:25 This took me to a Siteimprove support an FAQ about the browser extension. You just download it for free. And it will appear in the top right area of your browser and so you can invoke that Jill Wolters 26:43 as needed. Jill Wolters 26:50 Moving on, to talk about onboarding new users. Step one is to provision your account. Provision sounds like a big word. But it's a one time thing that you need to do you access Siteimprove via your UCSF credentials. So I have a volunteer that's going to do a demo with us in a few minutes. But basically, all you have to do hint hint to my volunteer is start out in a browser window at myaccess.ucsf.edu. Because it's going to use your credentials to pass you through. That's all you have to do to set up. Aria, thanks for volunteering. I'll walk you through that. So step one is somebody has to at least get to the site. I'm going to walk her through that and the next thing is I need to know which site needs to be associated with. I've got that information from your registration. And if you have any team members that are interested in how this all works, Jill Wolters 27:59 there is a page Jill Wolters 28:01 on our websites.ucsf.edu site, under our digital accessibility area, that looks pretty similar to my, Jill Wolters 28:10 my slide. Jill Wolters 28:12 But this is basically what I'm going to walk her Jill Wolters 28:15 through. Jill Wolters 28:18 So next thing is Jill Wolters 28:23 I'm going to just walk, just talk you through this before I walk you through it. Step one is, after you go to myaccess, we'll go to Siteimprove. And this is what I want to demo. But here's a screenshot of what you're going to see. We're going to end up at a page like this where you've never logged in before. And you're going to make sure that you pick your campus because remember, this is for all 10 campuses, and it might not default to the regular campus. So don't do that yet, because I want to show them how this works. And then you'll just ask them to ask that your browser remembers the choice. So Let me see what my next slide is. Right? Tell us your site's, like I said, I already know what site she's associated with. But if you or your team members, we're doing this outside of this session, just know that you log in. And then somehow you communicate to us that what your site is. And then me as an admin, or one of my other colleagues, we have to go in and make these associations and hook you up. And I'm going to walk you through that. So we can get Aria completely set up. But just so you know, there's first actions on your end next actions on my end. So I'm going to stop my screen share, and walk Aria through how to do this. I think I also need to Jill Wolters 29:48 Yeah, let's Jill Wolters 29:51 great, Jill Wolters 29:52 you're at myaccess and you're logged in. Perfect. Hello, Aria. I see that. So now open a second tab or another window Jill Wolters 30:03 just a new tab or new window Jill Wolters 30:06 and then type in Siteimprove.ucsf.edu. Jill Wolters 30:17 And it's taken a moment it's there we go. Jill Wolters 30:21 There see how that defaulted to University of California Agricultural. So you want to scroll down to your find San Francisco and click that little checkbox that says remember my choice, and then click on the button select Jill Wolters 30:47 and Jill Wolters 30:51 we should land in Siteimprove here. Behind the scenes, let's do the authentication and login her in, since she signed in with a username and a password into MyAccess, this is supposed to pass through and bring her to the site. So have my fingers crossed, there we go. This is what it looks like when you're first in there, it's a little bit confusing. And then this thing flashes up here. Jill Wolters 31:21 It says Welcome to Siteimprove. Jill Wolters 31:24 And contact your local administrator. If you click on that, that'll send an email to WebServices@ucsf. edu, which is my team's name. And that's where you can say I'm logged in I need access to whatever are you. Jill Wolters 31:38 That's okay. Jill Wolters 31:40 And there, why don't yes much. Yeah, hang on right there. Now I'm going to share my screen but I am going to come back to you. So if you want to stop your share, I'll show you all what I have to do on my end. Thank you and I need to quit out of my show here. Jill Wolters 32:13 Find one of my many windows, okay? Jill Wolters 32:18 This is me doing my stuff as an admin, nothing that you have to do. And like I said, there's 10 campuses on here. Sometimes managing users and sites for me takes a little while. And there might be a little extra added time. Oh, there we go. Jill Wolters 32:37 I'm going to search for her. Jill Wolters 32:43 See how many Arias we have. Jill Wolters 32:49 Yeah, the search takes a little while. There we go. All right, the one and only came in as a role as a Location Learner. I'm going to turn her into a Location User here in a second, access to zero sites make sense. She logged in via the single sign on method SSO everybody else does the same thing. She logged in less than an hour ago, I can always see you know, when your last access was and the date that you were added. Here I go in and do my thing, I change some settings. change you from a Location Learner to a Location User. Location Learner just means that you have access to the training academy right away. When we come back to your screen. I'll show you how I would start approaching looking through the Academy. So I have to save the changes for the Jill Wolters 33:41 for her role Jill Wolters 33:43 and wait for a success message to come up here profiles been updated. And I have to do one more thing. I have to tag her with the appropriate Jill Wolters 33:52 campus Jill Wolters 33:57 and waiting for that success message to show up here. There we go, tags are updated. And then one more thing is I need to associate her with her site which is radiology. Participant 1 34:15 I'm sorry, I may have given you the wrong information. Jill Wolters 34:17 Oh, that's okay. You have a different URL for me to use. Participant 1 34:20 I do my groups URL is smoking cessation leadership Unknown Speaker 34:32 dot UCSF Jill Wolters 34:33 Yeah. Jill Wolters 34:35 I'm waiting for this part to give me access but I think just using the probably the keyword smoking I'll probably Participant 1 34:42 Yeah, sorry. Jill Wolters 34:44 Pretty easy. Oh, no problem. Yeah, you can see how this takes just a little bit for me here. Got a ghost of the image coming through. There we go. There's my search field. Jill Wolters 35:01 And I'll try smoking Jill Wolters 35:09 maybe we don't have it in here Participant 1 35:11 smoking cessation leadership dot UCSF Jill Wolters 35:15 I'd look for it under the URL Jill Wolters 35:21 I'm gonna look for it under the title and meanwhile I'm gonna just Jill Wolters 35:32 is it Participant 1 35:33 sorry leadership dot UCSF yeah sorry about that Jill Wolters 35:41 oh no problem there we go beautiful all right i wonder I have a feeling that we don't have it Jill Wolters 35:50 scanned yet Jill Wolters 35:52 in the directory yeah in this yeah in this tool Yeah. So let me let me just get that started. Are you associated at all with radiology? Participant 1 36:09 No, I'm sorry. I am just, okay an HR change I'm going through. Jill Wolters 36:15 Got it. Yeah. So we're starting completely from scratch, which is good for you guys to kind of understand how this all works. Jill Wolters 36:25 I'm about to try and add this site. Jill Wolters 36:31 First it makes me do a search. Jill Wolters 36:35 Once again, that takes a little time. Jill Wolters 36:39 Okay, I'm going to go to the Add Site. Jill Wolters 36:44 And I have to do a certain naming convention. Everything starts with SF, okay. hyphen, and then this is really just how it appears in Siteimprove nowhere else Jill Wolters 37:08 URL cannot be validated. Jill Wolters 37:16 Okay, URL cannot be validated. I'm just looking to see Do I have a space in the front or the back? Did a complete copy? Jill Wolters 37:29 Oh, I know what I did wrong. Jill Wolters 37:35 We take this part out. Jill Wolters 37:42 I will have to check into that. But usually I have to put the site in it has to do, it has to get approval from Siteimprove, and then it starts crawling. And then I have to associate you with the site. So there's a couple more steps that would have to be done before you get access to that. So I'll try look into that this afternoon. And you know, I did a direct copy and paste. So I might have to put in a help ticket for them and ask them why it doesn't look like anything odd, you know, sometimes people will have sites that are behind a password. And that's usually the kind of message I'll get. But this looks like everything should be fine. So I will send in a ticket and find out for you. And I'll cc you on the ticket to Participant 1 38:30 Okay. Jill Wolters 38:32 Oh, yeah. Participant 1 38:33 So if it helps you the tobacco free website. Jill Wolters 38:37 Okay. Participant 1 38:38 Oh, actually, I'm sorry. I'm realizing it redirects to the same domain, but then it ends in an added Participant 1 38:45 word. Jill Wolters 38:46 Oh. Jill Wolters 38:48 Let me just try and get to it. Is it tobacco is the Center for Tobacco researcher, Participant 1 38:55 no, sorry. It's smoking cessationleadership.ucsf.edu Jill Wolters 38:59 Okay, that's one that I tried. Participant 1 39:02 Okay. And then backslash campaigns, backslash samsha S A M, as in Mary HSA, Jill Wolters 39:12 oh, you know, Siteimprove will only scan at the very top level. Participant 1 39:17 Okay Jill Wolters 39:18 anybody that gives me things that have slashes in it, I tell you, it's going to scan the whole site. And then we can break it down with groups. By the way, the URL has different paths or different directories. Like think of Campus Life Services, their site is huge. They've got transportation, they've got retail. So I just when I put it into Siteimprove, it's just CampusLifeServices.ucsf.edu, I don't put all the slash parts in tags to create groups inside of Siteimprove to so people can have like blinders on and only look at their own their own pieces of it. But yeah, let me look into this. This doesn't happen too often. Participant 1 39:59 Sorry about that. Jill Wolters 40:01 No problem. Jill Wolters 40:02 That's okay. At least if I have you share your screen one more time. Even though we did not get you associated with your site, you do have automatic access when you're in Siteimprove. There you go to the Help Center and Academy in the top right. Participant 1 40:26 Okay. Jill Wolters 40:28 And if you go to Academy, the very bottom Jill Wolters 40:33 here's this great training package that I was telling you about. Jill Wolters 40:37 That helps sway our decision for for awarding this product, you can click on the big red button that says continue. And then there's a content library in the top left area a link. And here's the list of all the different courses that they have. So I'm just like a one person, I'm only one person on my team that does accessibility. And so this is a great resource that I have people look at when they need to brush up on their skill set and learn about accessibility. So there's stuff from in here from beginners. I think there's one with the word "fundamentals" in it, I see that there. That might be a good place to start. There's ones on PDF, there's ones for content contributors, for developers, designers, leadership, purchasing, all kinds of great stuff in there. So I wanted you to be aware of that. Some teams or you know, people that are on teams, they might all assign themselves the same course and they can, you know, watch it, discuss it later. Some people use it as a way for their development program. Like for this year, I'm going to make sure I, you know, take at least two courses and get my score into the 70s. You know, taking baby steps, these are just numbers and metrics I'm throwing out there doesn't mean you have to actually do that exact same thing. But this is a great way like I said, to build up your knowledge. So I'm going to have you stop sharing. Thank you very much. Participant 1 42:24 Sure. Jill Wolters 42:24 That's what's nice about that is even though I couldn't continue on, on the end, getting your associated at least you know, you can get into the Academy now and start using at least their resources. We go back into slideshow view here. You guys see my slide for live onboarding, okay. So like while you wait, I kind of explained to you what happens there. We used to try and do everything by Friday and have things ready by Monday. It might be a little bit more of a lag time now because a lot of us are being pulled aside to other COVID-19 things, but feel free to email me directly if you haven't heard from us in like five days or so. Jill Wolters 43:14 And Jill Wolters 43:16 while you wait, you can go into the Help Center. There's a lot of cool things in there. There's a Welcome Letter that Siteimprove wrote to the University of California, there's a recording of the Siteimprove user training, that's an hour long. I highly, highly recommend you look at that recording just to get started. And then, like, Aria just showed us on her screen, go into the Academy and look at the courses and it'll start tracking your activity and you can earn certificates of achievement Jill Wolters 43:46 and expand your knowledge. Jill Wolters 43:49 And once I get Aria set up, she'll be going in and she'll see her dashboard. This is just a repeat of what I showed you before where you get the the DCI or the Digital Certainty index, which I kind of ignore, or Quality Assurance, Accessibility, SEO and Analytics. So here's my tips take baby steps, this tool was very overwhelming to me when I first got into it just all the navigation and menu items and nooks and crannies, it's pretty intensive. I decided to start out by just learning the QA module just to get familiar with, like I said, the navigation on the left hand side and across the top. And QA module is basically it will give you a list of broken links it'll give you a list of potential misspellings. These were things in my mind, like okay, I know how to fix a spelling error. I know how to fix a broken link and I could start to see my score increase and feel validated that I was doing some good work. And then I started working on the accessibility ones so I'd be happy to walk you through the accessibility when the first time you guys go in there because I don't want to hear that you know, like, "oh, I spent half an hour frustrated and they couldn't figure out how to get around or how to get this or didn't know what that means". I'd be happy to, to walk you through some things and point you to the training. All we ask is that you do your best. We're not asking for 100% we're not asking for perfection. Users like Marc are just happy to know that you're aware of it. And if someone is something that's brought to your attention that you'll do your best to try to address it. And documenting your efforts can go a long way to, you know, you could start off with a little diary, like you know, today attended the Siteimprove Kick-off meeting. You know, write down the date that you watch the recording, write down the date that you attended other Accessibility Office Hours or keep a list of all the courses that you attended. So like I said, that'll go a long way. And we've got the expectations that we mentioned before that things will be you need to be ready mediated by you, it turns out that it's the site owners responsibility to make sure that content is, is accessible. I know that my team, the Web, the IT Web Services, we monitor sites for improvement. And we hope that you will monitor your site, too. Maybe start out easy on yourself like once a quarter, I'm going to check my accessibility score. And then you know, increase that frequency as you can work that into your, your process, maybe it's a monthly thing or a weekly thing. But make sure that includes the automated tests in that Siteimprove can offer for you, and also some manual testing, by learning some of those techniques yourself and coming to sessions where I bring Marc in. And so the dedicated resources that we have this, consider this part of your accessibility toolbox, know that I'm available, I can help you look at the issues that you've got, triage them, Jill Wolters 46:58 prioritize them. Jill Wolters 47:01 And if you find that you can't get a lot of it done and you've got resources, we could help you find contractors that will do remediation for you. I've got folks that work in the real estate office that have had like a 400 page document, remediated by an outside vendor, they just didn't have the time or the knowledge to do that themselves. So they farm that out. There's also accessibility office hours, I'm going to click on that. This is on our events page. Hopefully that shows up for you there. On the 21st I have a two hour session that will be virtual strictly now. And it's for anybody that has any kind of accessibility questions about their website or their digital content. And usually on the even numbered months is when I would really focus on site, improve issues and help people tackle those And so it's good to come together. Here are questions other people have, because a lot of times I can answer the same question that multiple people have at one time. And if you don't even know what kind of questions to start asking it, we can do some things like verify your page count as accurate, prioritize some of the issues, export some of those reports on PDFs, Jill Wolters 48:23 things like that. Jill Wolters 48:25 finding out what issues are truly issues and what can be what can be turned off so they don't get calculated in your score. So that's accessibility office hours. I took it to the UCP website and showed you that that page before so we've got it at the campus level, we've got it at the UCP level. Jill Wolters 48:50 Whoops. Digital Access Jill Wolters 48:53 was where we went that had the short picture or the short video of Marc Sutton five minute video on the homepage. They're with the guide. And the list of things like making accessible PDFs making images accessible. And we also went into Siteimprove and looked at the Academy. And one other thing under Siteimprove is something called monthly community calls. It's usually an hour session with a that's live and recorded. There's usually a blind person there and also a facilitator and they will take questions and they will usually have a topic but they will go off topic if if you bring up questions sometimes I'll email them the night before, sometimes I'll just show up on the call and have questions. Jill Wolters 49:34 But that would be Jill Wolters 49:36 we went to help center and Academy with Aria and that would be under the community area where you could find a link about those monthly calls. Jill Wolters 49:47 And we went a little bit through Jill Wolters 49:50 the Siteimprove training academy, but for keywords like fundamentals or PDF, content contributors to find the kind of information that will help you increase your skills. This is a little bit more about inside the health Academy. I just put like, consider these like little yellow sticky notes for myself, or for that I put for you, like just explore all these things like getting started guidelines that are repeated down here. Here's where we send in tickets for Siteimprove, you can always pass a question by me first, I might know the answer. Otherwise, I'll show you how to submit tickets. And under Getting started is that letter to the Welcome to Siteimprove - University of California. And in our community, like I said, that's where the monthly call recordings are. Jill Wolters 50:41 And for managers, Jill Wolters 50:44 there is a way to lever leverage some of the reports that come on Siteimprove. So maybe a manager doesn't want to have access but they want to have email reports sent to them on a monthly basis just to track progress. We could do that. They can also request reports on How are my users progressing through the training academy? We can create teams in the academy, some minutes and sections will do that and say, I have a team of 14 people, please assign them all to this fundamentals course, and send me reports for the next couple of weeks until we reach the deadline so I can see who's making progress and who's not. So you know, reports are just something I'm the manager has to be the one with the stick in their hand. It's not Mita to make your you know, the people actually follow the courses and do the work but it could be used as a tool that way so I usually work with people one on one if they want to get reports. Jill Wolters 51:44 And Jill Wolters 51:47 want to just show you a quick, a quick view of what some of the email reports look like. Jill Wolters 52:00 This is I searched for some Siteimprove reports. And Jill Wolters 52:06 this is Jill Wolters 52:11 there we go. Jill Wolters 52:14 I didn't even download the pictures, but this is a report for images with no alt attributes. And then you can link you can click here to download the report. I'm not going to share other people's reports, but you can get an idea of the different kinds of report titles, you know, is it that double a compliance for WCAG Jill Wolters 52:37 alt attributes, Jill Wolters 52:39 on and on. Jill Wolters 52:40 So lots of stuff. It's a really robust program. Unknown Speaker 52:48 And Jill Wolters 52:52 what I want to end with is Jill Wolters 52:56 what I hope you guys think, feel and do so I hope you Jill Wolters 52:58 see and know that Jill Wolters 53:01 you have some awareness of accessibility and that it's going to impact your job a little bit. But I hope you feel supported and know that I'm available to help you triage things, help you prioritize, help you help understand what level of knowledge you're coming at, and where we can fill in those gaps. And that you'll make use of the resources that I've shared with you, myself, my websites, third party resources, and that we all just work towards trying to make the web a better place for people like Marc. And this is a quick four minute video that since the audio since I haven't figured out how to get audio through to you via Zoom, know that when you get this website, or I'm sorry, this slide deck, you can click on this video and it will take you to YouTube. And it's just I wanted to show the human side of Marc,. You can hear him talking. You can see him on a tandem bicycle ride with a sighted person in the front. And yeah, just know that there is all this legalease in this worry about lawsuits, but what we're really trying to do is just help people like Marc and make sure that they can get all the content that those of us that don't have these types of disabilities can get to. There is my contact information. Thank you for letting me record this. I will get back to you Aria on your issue about getting your site into Siteimprove. And hope to see you guys at the next Accessibility Office Hours and I'm open to any questions that Jill Wolters 54:41 you have. Jill Wolters 54:55 I'm just scrolling through the people here to see if anybody is talking that's that's muted by chance. I think I see Elin talking but you're muted. You're muted. Can I, you can unmute yourself, I think Participant 2 55:17 Hi, Jill Participant 2 55:18 Hi, Elin Participant 2 55:20 Hi I don't have a question but I just wanted to say thank you. I am my my my counterpart you may or may not have remembered him but we took classes together. When we first got our site up and running, he's no longer with us. He so I'm, I'm, I'm doing the website pretty much solo at the moment. So I just wanted to come in and start getting refreshed into the whole Siteimprove thing. Checking our scores were not bad. But you know, I need to relearn some stuff. So all the references that you gave us to trading media and in various materials are really gonna be helpful. Jill Wolters 56:14 Great. Thanks for sharing that. Yeah, I'm here for you guys. I might be pulled into COVID-19 things that it is supporting. But Jill Wolters 56:26 usually I tell people feel free to Jill Wolters 56:28 put a zoom meeting on my calendar for 15 minutes, 30 minutes. In the foreseeable future, sorry if I might have to cancel at the last minute, but I still welcome people to go ahead and put things on my calendar and we can try and at least squeeze in 15 minutes together and get you down the path and get you over any frustration humps that might come up. Jill Wolters 56:59 Thanks, everyone. I'll let you go. And I'll send you the recording and the slide deck. Participant 2 57:05 Excellent. Thanks Jill.