What is Siteimprove?

Siteimprove is a website monitoring tool that scans and scores websites on:

Siteimprove Onboarding

Begin the onboarding process with these 2 easy steps.

Step 1: Provision your user account

Login to

Siteimprove uses single sign-on/requires MyAccess login.

Remember to choose the option for “University of California – San Francisco” as the default may be set to “University Office of the President.”

This initial login begins the configuration process for your account.

Step 2: Identify your sites

Complete this form at

This identifies which UCSF site(s)should be associated with your user account during the configuration process.

If you manage more than one site, please list them all in this form.

Please note that Siteimprove cannot crawl Drupal Site Builder sites that are in maintenance mode.

You do not have to do anything else at this point. Your main dashboard will be empty and show no information until the initial website crawl is completed for the website(s) you identified in Step 2.

Step 3: Final Configuration

This last step is done by the Local Administrator in UCSF Web Services. Your user account provisioned in Step 1 is associated with the sites you identified in Step 2 and includes the site's approval and initial crawl by Siteimprove. This configuration is typically done on Fridays. So the following Monday, login to Siteimprove at to verify you can see your site's dashboard scores.

While you wait for your accounts and sites to be set-up, please explore Siteimprove's Help Center.

Where is it coming from?

Siteimprove was purchased by the University of California Office of the President (UCOP) in its commitment to providing accessible and inclusive websites to our external audiences. Visit the UCOP Siteimprove page.

This tool is free for our use at UCSF and other UC campuses. Please note that sites must be on a UCSF domain or if hosted off-site, must have a connection to or be sponsored by UCSF.

Siteimprove has been adopted by many higher education organizations to live up to the mounting requirements of accessibility.

What Siteimprove will do for you

  • Crawls your site to provide a prioritized list of issues.
  • Requires no special expertise to use the tool.
  • Provides the Training Academy to deepen your knowledge about web standards at your own pace.

Expectations for Site Owners

  • Identify stakeholders so we can keep them in the loop.
  • Attend an initial meeting to review your scores and ask questions.
  • Attend Siteimprove's User Training. The Siteimprove Training session from Friday, May 18, 2018 is now available to stream on-demand. Click here to access the recording.
  • Explore the Siteimprove Training Academy on your own for more training as needed.
  • Take responsibility for remediation.
  • Add the Priority Script for number of page views to help prioritize accessibility issues by fixing your most visited pages first.


IT Web Services 

  • Presents introductory training on the new tool and the Siteimprove Training Academy.
  • Provides triage for website owners seeking assistance.
  • Acts as a resource to analyze what path to take.
  • Points website owners to recharge services or outside vendors for remediation.

Pilot Program

We have already identified the sites in the pilot program that kicks off in April 2018:

Spring 2018 - Early Adopters

During the summer of 2018 we rolled out the tool to another 100+ sites. A 3-part training series with a focus on accessibility was developed and offered in July.

Fall 2018 - Campus-wide

We rolled out the Siteimprove monitoring tool to the UCSF Community. The training series restarted again in September 2018 and repeated monthly. Please visit the Events page for more information. More than 50 attendees over the first 3 months with a total of 148 UCSF sites exist in Siteimprove.

Winter 2018/2019 - Overhauled training

200+ UCSF sites are crawled by Siteimprove, providing easy monitoring of your site's compliance to digital accessibility. And based on your feedback, the 3-part monthly training series offered in the second half of 2018 was overhauled to 2 monthly non-consecutive sessions starting in January 2019. We keep with the mission of repeating the information monthly and have added the Zoom option to accommodate virtual attendance.

  • The monthly Kick-off meeting is a 1-hour informational session about Siteimprove to learn more about what Siteimprove can do for you and your websites, how to get an account, and user expectations. Audience: UCSF website content editors and web designers, website owners and those who manage these roles.
  • Monthly Accessibility Office Hours is a safe space to ask your accessibility questions each month. We want to create and support a culture that sustains the continuous monitoring practice of UCSF websites for accessibility, using Siteimprove.
    • Every even-numbered month, special guest Marc Sutton, our screen reader consultant, will be available to evaluate your web page using screen reader technology. Feel free to drop-in anytime during the session. Learn more about screen readers in our 5 Minute Screen Reader Demo video at
    • Every odd-numbered month, special guest is Nick Dalman, our Siteimprove rep joining us for the 2nd hour of the session.

Spring 2019 - Moving Toward Goal of 250 Sites in Siteimprove